Payment Cancellation Policy
Effective Date: 29.8.24
Welcome to Modern Nursery
At Modern Nursery, we aim to ensure a smooth and satisfactory experience for our customers. This Payment Cancellation Policy outlines the terms and conditions regarding the cancellation of payments for purchases made through our Website https://modernnursery.in/ (the “Website”). By making a purchase on our Website, you agree to the terms outlined in this policy.
1.1. Order Cancellation: You may request to cancel your order and payment only before the order has been processed and shipped. Once an order is processed or shipped, it cannot be cancelled.
1.2. Request Timeframe: Cancellation requests must be made within 1 hour of placing the order. Requests made after this period will not be accepted.
2.1. Contact Us: To request a cancellation, please contact us via:
2.2. Information Required: When contacting us, please provide the following information:
3.1. Refund Initiation: If your cancellation request is accepted, a full refund will be processed to the original payment method used for the purchase.
3.2. Processing Time: Refunds will be processed within 7-10 business days after the cancellation request is approved. The time it takes for the refund to appear in your account may vary depending on your payment provider.
4.1. Processed Orders: Orders that have already been processed or shipped cannot be cancelled or refunded.
4.2. Custom Orders: If applicable, custom or special orders may not be eligible for cancellation or refund once processed.
5.1. Gateway Errors: In case of any issues or errors with the payment gateway, please contact us immediately. We will work with the payment gateway provider to resolve the issue and ensure any necessary corrections or refunds are made.
We reserve the right to update or modify this Payment Cancellation Policy at any time. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website following any changes constitutes your acceptance of the revised policy.
For any questions regarding this Payment Cancellation Policy or to request a cancellation, please contact us:
This Payment Cancellation Policy is governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.
Thank you for choosing Modern Nursery!
